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Frequently Asked Questions

Caravan and Lodge Holidays

Why choose Discover Parks for your static caravan or lodge holiday in Herefordshire and Mid Wales?

In Herefordshire: We’ve been welcoming guests to Herefordshire for over 25 years. Pearl Lake and Arrow Bank are both independently rated 5-star parks and are set in genuinely beautiful countryside. One sits beside a glacial pool in Shobdon, the other alongside the River Arrow in the picturesque black-and-white village of Eardisland. Every self-catering stay includes full use of on-site facilities, from golf and fishing to nature trails and guests staying at either park are welcome to visit and use facilities across our other parks too, though some activities may carry an additional charge.

In Mid Wales: Rockbridge is our 5-star park near Presteigne, set in a dramatic river valley in Powys. It’s a park for guests who want something a little different. Proper dark skies, stargazing through our observatory dome, wild countryside, river fishing on the Lugg, and a new water and sculpture garden. Soak in a hot tub or unwind in a sauna lodge, and you’ve got a Wales caravan park holiday with real character. As a Rockbridge guest you’re also free to explore facilities at our Herefordshire parks, though some activities may carry an additional charge.

What’s the difference between a static caravan and a lodge holiday in Herefordshire or Mid Wales?

In Herefordshire: Classic caravans at Pearl Lake are good value and great fun. Comfortable, well-equipped, with golf and fishing included and the adventure play and restaurant on your doorstep. Lodge holidays at Arrow Bank offer more space, more style, and a tucked-away feel in a beautiful village setting. Both include everything you need from the moment you arrive.

In Mid Wales: At Rockbridge, caravans and lodges both come with private hot tubs, so the difference is really about space and feel. The lodges are light-filled and generous – wraparound decks, deep sofas, fully fitted kitchens, and some with their own infra-red sauna. The caravans are cosier and more intimate, but no less well-equipped. Both sit in a stunning river valley beneath award-winning dark skies. It just depends on how much room you want to spread out.

Why book a static caravan holiday in Herefordshire or Mid Wales for your next UK break?

In Herefordshire: Pearl Lake’s Classic Holiday Homes close to a glacial pool, with golf, fishing, and the Lakeside Bar and Bistro all on site. Arrow Bank places you beside the River Arrow in beautiful Eardisland, with village pubs and a tearoom a short stroll away. Gas, electric, linen, and towels are all included, so you can arrive and relax straight away.

In Mid Wales: Rockbridge sits in a sheltered river valley outside Presteigne, with the River Lugg on the doorstep and the Radnorshire Hills all around. Ludlow and Hay-on-Wye are easy day trips, the dark sky observatory is on site, and the caravans and lodges with hot tubs and private decking are new for 2026.

What makes your lodge holidays in Herefordshire and Mid Wales ideal for couples and families?

In Herefordshire: For couples, The Snug at Arrow Bank is a one-bedroom retreat with a free-standing bath and private veranda in one of England’s prettiest villages. For families, the lodges at Arrow Bank work brilliantly too, with dog friendly options, river fishing, and nature trails on the doorstep. Pearl Lake suits both equally well. Couples can escape to a caravan with golf and the bistro on hand, while families have the BMX track, adventure play, and fishing all included.

In Mid Wales: Rockbridge suits couples and families equally well. Couples can sink into a private hot tub, unwind in an infra-red sauna, and watch the stars come out over the Radnorshire Hills. Families have river fishing, nature walks, and the dark sky observatory to look forward to, and with dog friendly hot tub lodges and holiday homes available, everyone can come along.

What types of static caravans, lodges and holiday homes are available to book for breaks?

In Herefordshire: At Pearl Lake, Classic Holiday Homes are our static caravan option, comfortable and well-equipped, sleeping up to six. At Arrow Bank, Classic Lodges offer open-plan living with private decking, the Premium Lodge adds a larger secluded garden, and our Luxury Lodges are brand new – light, bright and contemporary. And if it’s just the two of you, The Snug is our boutique couples’ retreat with its own private veranda.

In Mid Wales: At Rockbridge, choose from luxury lodges with hot tubs, some with their own private infra-red sauna, or caravans with hot tubs for something cosier and more intimate. All sit in a stunning river valley beneath award-winning dark skies, with private decking, egg chairs, and everything you need for an unhurried break. Some are dog friendly too.

Do you offer a choice of standard and premium lodge or caravan holiday accommodation?

In Herefordshire: At Pearl Lake, Classic Holiday Homes are our great-value static caravan option, with full park access included. At Arrow Bank, lodge holidays run from Classic Lodges with open-plan living and private decking up to Luxury Lodges with two bedrooms and wraparound decking. All stays include linen, towels, gas, and electric, so the price you see is the price you pay.

In Mid Wales: At Rockbridge, accommodation comes in two styles: Luxury Holiday Homes with Hot Tubs, which are cosier and more intimate, and Luxury Lodges with Hot Tubs, which are more spacious with wraparound decking and light-filled interiors. Some lodges also have their own private infra-red sauna. Both include a private hot tub, stylish furnishings, and outstanding views over the Lugg valley. Whether it’s a last-minute break or a special occasion, there’s a stay here to suit.

What facilities are included in your static caravan and lodge holidays?

In Herefordshire: All caravan and lodge holidays at Pearl Lake and Arrow Bank include a fully equipped kitchen with oven, hob, microwave, and air fryer; central heating and double glazing; linen and towels; gas and electric; and free Wi-Fi. Park activities are included too, golf and fishing at Pearl Lake, river and pool fishing at Arrow Bank. Guests staying at our Herefordshire parks are also welcome to visit and use facilities at other parks, though some activities may carry an additional charge. Please note that Wi-Fi in our rural Herefordshire location works well for browsing but may be slower for streaming.

In Mid Wales: Every lodge holiday at Rockbridge includes a fully equipped self-catering kitchen, central heating and double glazing, linen and towels, gas and electric, and fast on-site Wi-Fi. Park access covers river fishing, the dark sky observatory, the sculpture garden, and nature walks and cycling trails from the door. Luxury lodges and holiday homes include private hot tub use. Rockbridge guests are also welcome to visit and use facilities at our Herefordshire parks, though some activities such as golf may carry an additional charge.

Do your holiday homes and lodges include private outdoor space for relaxing?

In Herefordshire: Yes. Every caravan and lodge at Pearl Lake and Arrow Bank includes private decking with outdoor furniture. Classic Holiday Homes at Pearl Lake have decking, while Arrow Bank lodges range from standard decked areas on Classic Lodges to a larger secluded lawned garden on the Premium Lodge and wraparound decking on the Luxury Lodge. The Snug has its own private veranda, perfect for a quiet evening drink in one of Herefordshire’s most beautiful villages.

In Mid Wales: All lodges at Rockbridge include private decking with outdoor furniture, and given the park’s position in the Lugg valley, the views are a real highlight. Luxury Lodges with Hot Tubs and Luxury Holiday Homes with Hot Tubs include a private outdoor hot tub, perfectly placed for the Radnorshire Hills by day and the extraordinary dark skies by night. Presteigne is Wales’ first Dark Sky Community, so clear evenings here are genuinely something special.

What on-site facilities can I enjoy during my holiday at your parks in Herefordshire and Mid Wales?

In Herefordshire: Pearl Lake is our most activity-rich park. Facilities include a 9-hole golf course, glacial fishing lake, crown green bowling, nature hide, adventure playground, BMX track, outdoor gym, giant chess, and the Lakeside Bar and Bistro with real ales and local dishes. Arrow Bank offers pool and river fishing, a 1.5-mile nature trail, a nature hide, and the village of Eardisland is a short walk away with two pubs and a tearoom.

In Mid Wales: Rockbridge is a quieter, nature-focused park. On-site you’ll find river fishing on the Lugg, the dark sky observatory with professional telescope, a new water and sculpture garden, and walking and cycling routes from the door including access to Offa’s Dyke Path. There are off-lead dog areas, a dog wash station, fast Wi-Fi, and a modern facilities block. Presteigne, less than a mile away, offers independent shops, pubs, and restaurants for evenings out.

Are short breaks and weekend static caravan or lodge holidays available?

In Herefordshire: Yes, short breaks are available at both Pearl Lake and Arrow Bank throughout the season, which runs from 1st March to 2nd January. Last-minute availability does come up, so it’s always worth checking online at discoverparks.co.uk. Peak periods and school holidays book up quickly, so if you have specific dates in mind, it’s worth securing them early. You can also call the team on 01568 708326.

In Mid Wales: Short breaks are available at Rockbridge throughout its season, which runs from 1st March to 2nd January. A couple of nights in a lodge in Mid Wales is enough to feel properly away from it all, especially in autumn when the dark skies are at their most dramatic. Last-minute availability does come up outside peak periods, so it’s worth checking the website regularly or calling the team.

How many guests can your static caravans and lodges accommodate for a holiday stay?

In Herefordshire: Accommodation across the Herefordshire parks ranges from two to six guests. The Snug at Arrow Bank sleeps two and is designed as a couples’ retreat. Classic, Premium, and Luxury Lodges at Arrow Bank sleep up to four. Classic Holiday Homes at Pearl Lake sleep four to six across two or three bedrooms, with some models including a sofa bed suitable for younger children. Full details are shown when you search online.

In Mid Wales: Lodge holidays at Rockbridge accommodate up to four guests across two bedrooms. Classic Lodges suit couples or small families, while Luxury Lodges with Hot Tubs and Luxury Holiday Homes with Hot Tubs are popular with couples looking for a premium break. All accommodation has dog friendly options. For larger groups wanting to combine a Rockbridge stay with accommodation at the Herefordshire parks, our team can help find the right combination.

What are the top activities while staying in holiday lodges and caravans near Herefordshire and Mid Wales holiday parks?

In Herefordshire: On-park highlights include golf and lake fishing at Pearl Lake and river and pool fishing at Arrow Bank. Beyond the parks, Hereford city, Ludlow castle, and Hay-on-Wye are all easy day trips, and Herefordshire’s cider country is unmissable in blossom season. The Black and White Village Trail, the Malvern Hills, and a string of National Trust properties give caravan holidays here a strong base for exploring one of England’s most underrated counties.

In Mid Wales: The dark sky observatory at Rockbridge is a real standout. Stargazing through a professional telescope in Wales’ first Dark Sky Community is genuinely unforgettable. River fishing, walking, and cycling from the park door are popular too, including the Offa’s Dyke Path less than a mile away. For day trips, Hay-on-Wye, Ludlow, and the Brecon Beacons are all reachable. The drive between Presteigne and Aberystwyth, voted one of the world’s ten most beautiful by the AA, is a must.

What are the benefits of owning a holiday home?

You get your own familiar space to return to, without the need to book or plan. It’s a base for exploring, lazy weekends, family visits or peaceful time for just you, whatever you need, whenever it suits.

What is holiday home ownership?

At Discover Parks, holiday home ownership means buying a fully furnished static caravan or lodge on one of our parks, giving you your own place to visit throughout the year. You own the home itself, while the pitch is rented under an annual agreement with the park.

Self Catering

Self Catering holidays Discover Parks

What facilities can I use during my stay?

You have free use of the facilities at your park and you’re welcome to use the amenities at our other parks too. Golf and fishing may incur a small extra charge depending upon the park or accommodation you choose.

Is Wi-Fi available?

Our rural corner of Herefordshire means the Wi-Fi at Pearl Lake and Arrow Bank can be quirky. It’s fine for checking emails and social media, but downloads and streaming may be slow.

Are all homes pet-friendly?

Some of our homes are pet-free, but we can’t guarantee they’ve never hosted pets (e.g., guide dogs).

Is there a charge for bringing dogs?

£25 per stay (up to 2 dogs in a pet-friendly property). Please include your dogs at the time of booking if you require pet-friendly accommodation.

Can I arrive early or check out late?

Let us know in advance, and we’ll do our best to accommodate you.

What time is check-out?

Check-out is by 10am.

What time is check-in?

Check-in is from 3pm.

Cottages

Luxury Cottages Discover Parks

What facilities are included in my stay?

You have free use of all the facilities at Pearl Lake. You’re also welcome to use the amenities at our other parks. Please note: fishing at other parks may incur a small extra charge.

Is the upstairs bedroom suitable for guests with mobility issues?

No, the upstairs bedroom at Stables Cottage is not suitable for those with mobility issues due to very steep “galley” stairs and low headroom.

Is Keepers pet-friendly?

Keepers is designated as pet-free; however, we cannot guarantee it has never hosted pets (e.g., guide dogs).

Are dogs allowed?

Yes, we allow up to 2 dogs in pet-friendly properties. There is a charge of £25 per stay. Please include your dogs at the time of booking if you require pet-friendly accommodation.

Can I arrive early or check out late?

Early arrivals and late check-outs may be possible—please let us know in advance, and we’ll do our best to accommodate you.

What are the check-in and check-out times?

Check-in is from 3pm, and check-out is by 10am.

Touring

Arrow bank Discover Parks Camping and Touring

How is the TV reception?

Our fully serviced pitches include amplified TV signal connections. Non-serviced pitches may experience weak TV reception. Note that roadside trees may impact satellite TV reception at Pearl Lake.

Is there road noise at Pearl Lake?

Most of the park is quiet, but some road noise is heard on the touring pitches. For a quieter experience, try Arrow Bank or Rockbridge Park.

What facilities can I use during my stay?

You have free use of the facilities on your park and you’re welcome to use the amenities at our other parks too, but an extra daily charge is payable for golf and fishing.

Is Wi-Fi available?

Yes! Though our rural corner of Herefordshire means the Wi-Fi at Pearl Lake and Arrow Bank can be quirky. It’s fine for checking emails and social media, but downloads and streaming may be slow.

Can I bring my dog?

Yes! We welcome up to 2 dogs per pet-friendly pitch. A small fee applies, which varies by park.

Can I arrive early or leave late?

We’ll do our best to accommodate early arrivals or late check-outs—just let us know in advance.

When do I need to check out?

Please check out by 11am on your day of departure.

What time can I check in?

Check-in is available from 12pm onwards.

Camping

Riverside touring and camping site at Rockbridge Park, Wales. Park photo

Is Wi-Fi available?

Yes, but please note that due to our rural location, Wi-Fi at Pearl Lake and Arrow Bank is best suited for checking emails and social media. Downloads and streaming may be slower.

What facilities can I use during my stay?

You have free us of the facilities on your park and you’re welcome to use the amenities at our other parks too. An extra daily charge is payable for golf and fishing.

Can I bring my dog?

Yes! We welcome up to 2 dogs per pet-friendly pitch. A small fee applies, which varies by park.

Can I arrive early or leave late?

We’ll do our best to accommodate early arrivals or late check-outs—just let us know in advance.

When do I need to check out?

Please check out by 11am on your day of departure.

What time can I check in?

Check-in is available from 12pm onwards.

Holiday Home Ownership

Discover Parks Ownerships

How much does it cost to run a holiday home?

When planning your holiday home budget, it’s important to look beyond the purchase price and consider ongoing costs. We’d be happy to talk you through the different annual costs, but typically, they include:

  • Site Fees – Also known as pitch fees, this is the rent you pay for your holiday home’s place on the park. It covers park facilities, maintenance, staff, security, and utility connections. How much the lodge or caravan site fees cost depends on factors such as the park’s size, location, facilities, season length, and the size and setting of your individual pitch.
  • Insurance – Most parks require owners to have their own insurance for static caravans or lodges to cover against fire, flood, theft, and public liability. At Discover Parks, we’ve arranged a competitive group insurance policy*, but you’re free to choose your own insurer as long as the cover meets park requirements.
  • Electricity & Gas – Some parks charge based on average park consumption. At Discover, gas and electricity are metered and billed twice a year, so you only pay for what you use.
  • Rates, Water & Drainage – While you won’t pay council tax for your holiday home, parks are required to pay business rates to the local council. You’ll be asked to contribute to this annual fee, along with the costs for the park’s water and sewerage services.
  • Maintenance & Servicing – Holiday homes require some regular upkeep. While you might handle most of this yourself, you may prefer extra help from the park. For example, we offer a full winterisation package, cleaning, and safety checks.
  • TV – If you already have a TV licence for your main residence and no one will be watching or streaming live TV while you’re on the park, you shouldn’t need an additional licence as long as you complete a ‘Non-simultaneous Use Declaration Form.’ Be sure to check the TV Licensing website for the latest information and conditions.
  • Internet – Depending on local infrastructure, some parks offer Wi-Fi. At Discover, you have free access to the main parkwide Wi-Fi for light browsing. If you need more data for streaming or downloads, we recommend using a private Wi-Fi dongle in your caravan or, if available, having a dedicated line installed.
  • Finance – At Discover Parks, we offer finance on all our static caravans and lodges. This means you could own a holiday home from under £250 per month. You can also borrow up to £20,000 with an interest rate as low as 4.9% on a brand new holiday home. Our Ownership Team can explain how it works. e: ownership@discoverparks.co.uk.

*Discover Parks Ltd is an Appointed Representative of Bspoke Lifestyle Ltd and is authorised and regulated by the Financial Conduct Authority, FRN number 413858. Compass Insurance is a trading name of Bspoke Lifestyle Ltd, registered in England and Wales under Company Number: 11429456 at Registered address: 7 Pullman Court, Great Western Road, Gloucester GL1 3ND. Bspoke Lifestyle Ltd is authorised and regulated by the Financial Conduct Authority, FRN Number: 820727.

Are holiday parks pet-friendly?

A park might be listed as dog-friendly, but does it have everything your pet needs—like trails from the doorstep, spaces to run, and facilities just for them?

At Discover Parks, all our parks have on-site walks, open fields, and woodland trails to explore, plus secure off-lead areas where they can run free. We have dog wash rooms with warm showers and hairdryers, and the Lakeside Bar & Bistro is dog-friendly, as are many nearby pubs and cafés. So your four-legged explorer can have the full holiday experience too!

Which holiday homes are good for children?

If you have children or grandchildren, think about how they’ll spend their time. Are there places to explore, activities nearby, or open spaces where they can play?

Do local amenities and attractions matter when buying a holiday home?

How important are local amenities to you? Do you need a pub, grocer, petrol station, or restaurant? Do you want direct access to walking and cycling routes? What attractions are near the park, and can you see yourself enjoying them throughout the seasons and over the years?

At Discover Parks, all our locations are near village amenities and have country trails from the door. We’re close to historic locations like Hereford and Ludlow, National Trust properties, the Shropshire Hills AONB, and the Brecon Beacons National Park, plus many castles, market towns, and galleries. Variety like this is important to keep your visits feeling fresh.

Where is the best place to buy a static caravan or lodge?

If the location doesn’t suit your lifestyle, you may not visit as often as you’d planned or enjoy it as much as you’d hoped. If the park is only a couple of hours away, spontaneous short breaks and weekend trips are much easier. If you prefer longer stays, travel distance may matter less.

Which holiday park should I choose?

Some people love the buzz of entertainment; others just want the sound of birdsong.

At Discover Parks, every park sits by the water and is a haven for nature lovers—but each has its own vibe. Pearl Lake brings the entertainment, with golf, fishing, adventure play, a restaurant, and a bar. Arrow Bank is a prime spot for those who love fishing and village life, while Rockbridge is about fresh air, beautiful views, and amazing dark skies.

So, consider what matters most to you and your family and what will bring you the greatest joy.

Residential

Do you pay stamp duty on a park home?

The good news is that there’s no stamp duty when you buy a park home!

Can you live in a park home?

Yes, park homes are designed for permanent living. But like any home, park homes require regular upkeep.

How much does it cost to insure a park home?

You’ll need specialist insurance cover for your park home. These policies usually offer new-for-old replacement, including delivery, siting, and site clearance. Many also include legal expenses cover, which can be a valuable extra. Make sure your sums insured reflect the full cost of replacing your home and contents as new.

What are the running costs of a park home?

At Rockbridge, water rates are paid quarterly and electricity is metered, paid quarterly and based on useage. Gas is LPG and provided direct from the supplier.

How much are pitch fees for park homes?

For park homes, you pay ground rent to help cover the upkeep of shared spaces and facilities. The rent depends on the size of the property and is generally paid monthly.

Do you pay council tax on a park home?

At Rockbridge Residential Park, residents pay either Council Tax Band A or B depending on the size and age of the property. If you live alone, you may be eligible for a single person discount. You can check this with the local council.

How easy is it to sell a park home?

Since changes to the Mobile Homes Act in 2013, you can now sell your park home on the open market without needing approval from the park owner. However, you’re required by law to pay the park a commission of up to 10% of the sale price.

For more information, visit: www.gov.uk/park-mobile-homes.

Should I get a survey of my park home?

If you’re buying a pre-owned home, a survey is a smart move. A specialist park home surveyor can give you a detailed condition report, which is especially helpful if you’re new to this kind of property. Companies like Blue Chip Park Homes Ltd offer independent surveys across the UK.

What guarantees do I get with a new park home?

New homes usually come with a 12-month manufacturer’s warranty, and many also include a 10-year structural guarantee for added peace of mind.

Do I need a contract for a park home?

Yes. If you’re buying a park home, the Mobile Homes Act 1983 requires you to sign a Written Agreement with the park owner. This outlines your rights and responsibilities, along with the park’s obligations. If you’re buying directly from the park, they must give you this agreement at least 28 days before the sale (unless you agree otherwise).

Are park homes good for pets?

If you’re moving with a dog (or planning to get one), check that the park is not only pet-friendly (we are!) but also pet-welcoming.

At Rockbridge, there’s an enclosed dog exercise area on our adjacent holiday park and a dog wash room with dryer!

Are parks homes good for children?

If you have children or grandchildren, consider how they’ll spend their time. Are there places to explore or activities nearby? Does the park offer open spaces where they can play?

At Rockbridge Residential Park we welcome visiting grandchildren and there’s plenty of rural activities to keep them busy – long walks, river fishing and a leisure centre in nearby Presteigne.

Do local amenities matter when buying a park home?

Even in peaceful spots, it’s reassuring to have essentials close by – like a village shop, a good pub, or a nearby GP. You may also want easy access to public transport, such as a bus route or train station.

Rockbridge can tick yes to all the above – and more!

Which residential park should I choose?

Moving to a park home is a big step, and choosing a location you’ll enjoy in all seasons is key. Some people like to stay close to their original home patch, while others see it as a chance to try somewhere new.

Think about how easy it’ll be for friends and family to visit. What does the surrounding area offer – country walks, shops, public transport, healthcare, or hobbies you enjoy?

What is a park home?

Park homes are modern, purpose-built homes designed for year-round residential living, located on dedicated residential parks like Rockbridge. They’re often used by people over the age of 50 who are looking for an alternative to specialised retirement housing.

Unlike static caravans or lodges, a park home is a permanent residence, built by specialist manufacturers, offering more space, comfort, and features than its holiday counterparts.